Total Heating & Cooling has provided quality service to its customers since being established in March, 2000.
A small business owned and operated by Scott & Kim Hicks, we provide installation, maintenance and service/repairs of heating and air conditioning equipment for residential and small commercial jobs.
We are a Trane Comfort Specialist dealer with the understanding that all customers or jobs receive the highest quality of work done.
"Our day starts with helping our customers and doesn't end until they're satisfied."
Total Heating & Cooling is NATE Certified
NATE stands for North American Technician Excellence and is an independent organization that certifies installation or service technicians with a knowledge-based test. A recent survey says that 87% of air conditioning and heating consumers prefer certified technicians. Organizations that are part of the NATE coalition include the U.S. Environmental Protection Agency and American Society of Heating, Refrigeration and Air-Conditioning Engineers.
To become certified installation and/or service technicians, these technicians must pass both core and specialty parts of either an installation or service test with a score of 70 or better. Specialties include heat pump, air conditioning, air distribution, oil heat and gas heat.
The NATE test is not easy, and not all technicians pass it the first time. NATE certification verifies that the technicians who pass are the best in the trade when it comes to knowledge and experience installing or servicing your home heating or cooling system.
Call your dealer for an appointment and ask if their installation and service technicians are NATE-certified. Look for the NATE logo when you need service on your current system or a new comfort system.
Trane Comfort Specialist Status
Not all dealers are the same.
Independent Trane Comfort Specialist dealers are offered training to help better meet the clean air needs of your family.
Independent dealers who wear the Trane Comfort Specialist badge are of the highest standing and are committed to excellence in every aspect of their business, from installation and service to customer satisfaction and employee training.
They must qualify for this status on a yearly basis by meeting Trane's high standards for customer satisfaction and continuing education.
BBB Accredited Business
BBB has determined that Total Heating & Cooling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.
BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.